Privacy Policy

Pourin' with Loren (“we,” “us,” or “our”) operates the website pourinwithloren.com. This Privacy Policy outlines our policies and practices regarding the collection, use, and disclosure of personal information when you visit our website or submit an event inquiry for our mobile coffee services.

1. Information We Collect

We collect information directly from you when you submit a date inquiry through our booking form, including:

• Contact Information: First name, last name, email address, and phone number.
• Event Details: Event gathering type, preferred weekend timeframe, guest count tier, postal ZIP code, requested menu extras, and optional event notes.
• Automated Device & Usage Data: Internet Protocol (IP) address, browser type, device information, operating system, and interaction data collected automatically via cookies and tracking pixels.

2. How We Use Your Information

We use the personal information we collect solely for legitimate business purposes:

• To review our calendar availability and prepare tailored service quotes for your gathering.
• To contact you via email or phone regarding your inquiry and coordinate event logistics.
• To monitor, analyze, and optimize website performance, advertising effectiveness, and user experience.
• To detect and prevent spam, fraud, or abuse of our booking systems.

3. Third-Party Service Providers

We disclose personal information to trusted third-party service providers strictly to perform functions on our behalf:

• Form Processing (Formspree Inc.): Form inquiries submitted on this website are transmitted securely to Formspree, which relays the notification to our private email inbox and applies automated spam filtering.
• Analytics & Advertising (Google LLC): We utilize Google Tag Manager, Google Analytics 4, and Google Ads to measure conversion actions and evaluate advertising performance. Google may use cookies or device identifiers in accordance with Google's Privacy Policy.
• DNS & Content Delivery (Cloudflare, Inc. & GitHub, Inc.): Our website is hosted via GitHub Pages and secured by Cloudflare to ensure secure transmission (HTTPS) and protection against distributed denial-of-service (DDoS) attacks.

4. Cookies & Tracking Technologies

Our website uses first-party and third-party cookies, tags, and measurement pixels. These cookies allow us to evaluate visitor traffic, identify returning visitors, and measure conversion completions (such as successful lead submissions). You can control or block cookies through your browser settings or via our Consent Management banner.

5. California Consumer Privacy Rights (CCPA / CPRA)

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) afford you specific rights:

• Right to Know: You have the right to request information regarding the categories and specific pieces of personal information we have collected about you.
• Right to Delete: You have the right to request the deletion of personal information we have collected from you.
• Right to Non-Discrimination: We will not discriminate against you in pricing, service quality, or availability for exercising any privacy rights.
• Right to Opt-Out: We do not “sell” or “share” personal data as defined under California law.

To exercise any of these rights, please contact us at hello@pourinwithloren.com.

6. Security of Your Information

We employ industry-standard administrative and technical security measures, including HTTPS/TLS encryption across our domain. While no electronic transmission over the Internet can be guaranteed 100% secure, we take all reasonable steps to safeguard your data.

7. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Pourin' with Loren
Mountain View, CA 94041
Email: hello@pourinwithloren.com
Phone: (408) 372-6546